Terms of use

Last updated: [date]

1. Agreement. By using Kestrel you agree to these terms. If you're under 18, a parent or carer should read them with you. If your school gave you access, your school's agreement with us also applies.

2. Your account. Keep your sign-in private. Use your real first name and a real email. One account per person.

3. Fair play. Don't cheat in duels or leagues, use bots or scripts, share answers to rig ratings, create extra accounts to claim invite rewards, harass other users, or try to break or copy Kestrel. We may reset ratings, remove rewards or suspend accounts that do.

4. Plans and payment.

• The free plan has limits shown in the app.
• Kestrel Pro is $12.99 per month or $99 per year (AUD), billed in advance through Stripe, and renews automatically until cancelled.
• We email a reminder at least 7 days before a yearly plan renews.
• Cancel any time from Account → Manage subscription; you keep Pro until the end of the period you paid for.
• Refunds: if you ask within 14 days of your first payment, we refund it in full. Nothing in these terms limits your rights under the Australian Consumer Law, including refunds for a major failure.
• Invite rewards (a free week of Pro) are limited to 10 per account and have no cash value.
• School licences are billed by invoice under the school's agreement.

5. Price changes. We tell you at least 30 days before a price change takes effect for your plan. You can cancel before it applies.

6. Learning content. Questions and explanations are written by Kestrel. We work hard to make them correct, but if you find a mistake, report it in the app. Kestrel is a practice tool and doesn't guarantee any exam result or ATAR.

7. Your work. Your answers and working stay yours. You let us store and process them to run Kestrel and improve marking. We don't publish them or show them to anyone outside your class.

8. Our content. Kestrel's app, questions, design and logo belong to [your legal name]. Don't copy or resell them.

9. Availability. We aim to keep Kestrel running all the time but may pause it briefly for updates or fixes.

10. Ending your account. You can delete your account at any time. We may close accounts that break these terms; if you paid, we refund the unused part unless the account was closed for cheating or abuse.

11. Liability. To the extent the law allows, we're not liable for indirect losses. Our total liability to you is limited to what you paid us in the past 12 months. This doesn't affect your rights under the Australian Consumer Law.

12. Law. These terms are governed by the laws of New South Wales, Australia.

13. Contact. support@kestrel.courses